Colombia Guest Accommodation Record (TRA): Steps

Tourist accommodation providers must record Colombian and foreign guests in TRA. This includes tourist rentals. The guest accommodation record (Tarjeta de Registro de Alojamiento) replaces the hotel registration card and serves as evidence of the lodging contract (Law 2068 of 2020, article 22).

Who it applies to

Resolution 700 of 2021, amended by Resolution 409 of 2022, governs the record. It covers the main guest and each companion. The exception for hourly accommodation under activity code CIIU 5530 is not a general exception for tourist rentals.

Access requires an active national tourism register (RNT) entry and access to its registered email address. See RNT renewal. TRA does not replace foreign guest reports (SIRE).

Steps

Web portal

The web form serves providers with internet access and no accommodation management software. These steps follow the connected user manual.

Open the official TRA portal.
Select Request password (Solicitar contraseña) for first access.
Submit the request with the active RNT number.
Check for the password in the RNT's registered email account.
Sign in with the RNT number and password.
Open New guest (Nuevo huésped).
Complete the main guest form.
Ask the main guest whether they authorize personal-data processing and accept the terms.
Mark the choices only if the guest agrees.
Select Send (Enviar).
Complete each companion form.
Ask each companion about personal-data processing and the terms.
Mark the choices only if that companion agrees.
Send each companion form.
Check the records in Registered guests (Huéspedes registrados).

The manual explains how to change dates and the accommodation amount in the history. Incorrect provider details need correction in the source register. The guest form cannot change them.

API connection

MinCIT also permits connection to an accommodation management system, known as a PMS. Its integration manual explains the API and access key, called a token. The API records the main guest and links companions to that record.

Read the official integration manual.
Request a token through the official process with the active RNT.
Configure the connection with the person responsible for your system.
Check the submission results.

The token goes to the RNT's registered email address. The web form does not require purchased software. A TRA submission does not prove submission of a SIRE report.

Costs

The official service page lists no charge for the procedure.

Documents

Article 7, amended in 2022, requires these details:

Each guest's identity document type and number, and full name.
City of residence, city of origin and main reason for travel.
Arrival and departure dates.
Accommodation type, room number and total paid for accommodation.

The system takes the provider's identity details from the RNT. Article 7 also requires the accommodation operator, total accommodation units and available bed capacity. The provider supplies these details once and updates them when they change. The main guest's travel details carry over to companions unless they differ. A companion count alone is not enough: each person needs a record.

Deadlines

With internet access: article 8 requires online records under MinCIT's instructions. The form includes arrival and departure dates. The manual allows changes to those dates and the accommodation amount when the stay changes.
With neither internet access nor the required technology: article 8 requires daily local records. Submit the guest records collected during the month on the first business day of the next month under the official instructions.

The monthly submission applies to the offline method. It is not a general deadline for all accommodation. For a question about when to submit an online record, use the official support channel linked from the TRA service page.

Common mistakes

Breaching tourism rules can lead to administrative sanctions. Law 2068, articles 28 and 29, gives enforcement powers to the Superintendence of Industry and Commerce (Superintendencia de Industria y Comercio). Depending on the violation, measures can include fines and RNT cancellation. The outcome depends on the procedure and the seriousness of the violation. For assigning reporting tasks under a management contract, see hiring a property manager.

Common mistakes include omitting companions, confusing TRA with SIRE and using outdated contact details. Personal data requires security measures and restricted access. Resolution 409 governs this provider responsibility.

Sources

Educational information, not legal or tax advice. Ask a Colombian lawyer about your case. The official rules and manuals are linked in each section.

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Frequently asked questions

Is TRA different from the hotel registration card?

Law 2068 of 2020 replaced the hotel registration card with the guest accommodation record, TRA. It covers tourist rentals and serves as evidence of the lodging contract.

Does TRA include Colombian guests?

Yes. Record the main guest and every companion, whether Colombian or foreign.

Can all TRA records be sent once a month?

Monthly submission applies to the offline method in article 8. Those offline providers keep daily local records. They submit those records on the first business day of the next month. Connected providers register online under MinCIT instructions.

Must I buy software to use TRA?

No. A web form serves providers with internet access and no PMS. The API is a separate option for connecting accommodation management software.

What do I need to access the TRA portal?

An active RNT and access to its registered email account. The portal allows a request for the initial password.

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